privacy-policy

We may collect information you voluntarily provide, including your name, email address, phone number, order details, event information, and any message submitted through our website.

We may also automatically collect limited technical information when you use our website, such as your IP address, browser type, device type, pages visited, referring website, and general usage activity. Cookies and similar technologies may be used to support website functionality and understand how visitors use the site.

We may use the information we collect to:

• Respond to questions, feedback, and private-event inquiries.
• Process or support online orders.
• Manage event registrations or other requested services.
• Send updates or promotional communications when you have chosen to receive them.
• Operate, maintain, secure, and improve our website.
• Prevent fraud, misuse, or other unauthorized activity.
• Comply with applicable legal obligations.

Online ordering and payment services may be provided by third-party platforms. Payment information submitted through those services is processed according to the provider's own privacy policy and security practices. Big Jack's may receive information needed to prepare and fulfill your order, but we may not directly receive or store your complete payment-card details.

Our website may use cookies and analytics services to remember preferences, support essential features, measure website traffic, and improve the visitor experience. You can adjust your browser settings to block or delete cookies, although some website features may not function properly as a result.

We do not sell your personal information. We may share information with trusted service providers that help us operate our website, process orders, manage communications, analyze website activity, or provide other business services.

We may also disclose information when required by law, to protect our rights or safety, to investigate suspected fraud or misuse, or as part of a business sale, transfer, or reorganization.

Our website may contain links to third-party websites or services, including ordering, social media, mapping, and event platforms. We are not responsible for the content, privacy practices, or security of those third parties. Please review their policies before submitting personal information.

We use reasonable administrative and technical safeguards to protect the information under our control. However, no internet transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide services, fulfill the purposes described in this policy, maintain business records, or meet legal obligations.

You may choose not to provide personal information, although doing so may prevent us from responding to an inquiry or providing a requested service.

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages or by contacting us directly. You may also contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and recordkeeping requirements.

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the website after an update indicates your acknowledgment of the revised policy.

For questions about this Privacy Policy or our privacy practices, please contact:

Big Jack's Coffeehouse & Café
Lawrenceburg, Kentucky